FAQ

BSPI is well-established with a reputation for discreet, accurate and legally compliant matrimonial investigations. We work to bring truth to the forefront while respecting your confidentiality. Our experienced investigators utilise legal methods to collect evidence that can be used in court. Some of the services we render include suspected infidelity, asset hiding, or child custody issues.

We are a team of experienced specialists trained in surveillance, behaviour analysis, and digital forensics. Each case is tailored to a client's circumstances to make the most of time and resources. We offer attentive service and open communication, so each client is kept informed on how the case progresses.

The cost to engage a private investigator in Singapore differs according to the case details, duration, and complexity. At BSPI, we have various pricing to fit the level of investigation, and there will be no hidden fees.

For other types of services, the costs might be different – surveillance might be charged per day or hour, and background checks and digital forensics have project-based rates. We reward all of our clients with a comprehensive quote from the outset, including the potential cost break down, so you can make an informed choice.

Before you select a private investigator in Singapore, you need to ensure you do a background check on their licensing, history, and client transparency. Here at BSPI, our agents are all licenced by the Singapore Police Force (SPF) and have an excellent track record of casework.

The best agencies like BSPI:

• Offer clear service contracts
• Are upfront about pricing
• Avoid illegal tactics (like hacking or wire-tapping)
• Provide regular case updates

You should feel comfortable discussing your case without pressure—and BSPI prioritises client trust from day one.

A private investigator in Singapore can offer admissible evidence by capturing photos and videos or taking detailed monitoring and tracking logs. BSPI ensures all evidence is collected through lawful methods to remain admissible in court.

Examples of court-accepted evidence include:

• Video footage of a subject’s actions in public
• Timestamped surveillance logs
• Proof of contact or communication (if obtained legally)
• Employment or asset verification reports

We never engage in wire-tapping, unauthorised device access, or spyware, as these violate Singapore law.

Yes, the evidence collected by BSPI is admissible in court —as long as it adheres to legal boundaries. We follow ethical investigation methods to ensure anything we gather can stand up to scrutiny.

This includes using public surveillance, licenced tracking equipment, and background research. We document our methodology and each step of the investigation to ensure there is a transparent process and chain of custody. This precision is what makes us valuable in civil litigation, divorce and child custody battles.

Yes, providing detailed information concerning the subject allows us to start the investigations quickly and effectively. This includes the person’s full name, pictures (for quick identification), habits, background information, etc.

All information you submit will be handled with confidence, and stored under tight security. The more detailed the information the sooner we start collecting results to reduce any delays or prevent misidentification.

No, you cannot access another person’s digital device without permission— and this applies to licenced private investigators in Singapore as well. To be clear, we maintain ethical standards and do not start our investigative process by hacking into phones, spyware installation, or wiretapping.

Instead, we rely on legal means of information-gathering — namely, open-source intelligence, public surveillance and behavioural profiling. We prioritise integrity and legality to protect you as our client as well as the evidence we uncover.

Surveillance is the discreet observation of a subject to obtain information about the person's behaviour. At BSPI, our private investigators use trained observation techniques, professional equipment, and time-tested protocols to conduct legal surveillance.

Types of surveillance may include:

• Physical monitoring from a vehicle or pedestrian position
• Photographic or video documentation in public spaces
• Timed activity logs

We do not employ illegal tools, including bugs or location-tracking apps unless explicitly allowed by law.

Private investigators in Singapore are required to ensure that they know who their clients are before they take them on. This rule is for the protection of both parties to prevent the investigation from going beyond legitimate bounds of legality and ethicality.

BSPI will request your identification as part of our due diligence process. Your data is never shared or used beyond the scope of the investigation. This formality ensures the legitimacy of the engagement and protects the integrity of your case.

A licenced private investigator in Singapore works within the boundaries of local laws. All BSPI investigators have valid licences and follow ethical and professional guidelines in their investigations.

To verify a PI’s legitimacy:

• Request for their Police Licensing and Regulatory Department (PLRD) licence number.
• Make sure they work with a registered business address and documentation.
• Steer clear of agencies that offer illegal services, such as hacking, wiretapping and impersonation.

BSPI is a fully regulated Singapore based investigation firm and is transparent in pricing, reporting, and communication with clients.We recommend all of our clients do their research before hiring any agency to do the work to avoid scams and illegal investigations.

Unlawful investigation in Singapore is one that conducts any surveillance or data retrieval that includes hacking, wiretapping, and unauthorised GPS tracking. BSPI strictly avoids such practices to protect both client and investigator integrity.

Private investigators must work within legal boundaries. Examples of illegal operations include:

• Accessing someone’s phone, email, or bank accounts without consent
• Installing spyware or hidden cameras in private properties
• Pretending to be law enforcement
• Compelling or forcing someone to give you information

At BSPI, we always conduct investigations within the law so you can rest assured knowing that any evidence gathered is legal and can be used in court for legal proceedings.

The first contact with a private investigator in Singapore is an exclusive one-on-one consultation which enables us to understand your needs and help you construct your case.

At BSPI, we take time to learn about your objectives and suggest the most effective, legal approach.

Here’s how to prepare:

• Bring any relevant documents or information about the case.
• Be ready to share the subject’s full name, photo, known locations, and timeline of events.
• Ask about estimated costs, investigation methods, and legal limitations.
• Expect to verify your identity as part of the engagement process.

We ensure this meeting is pressure-free and completely confidential. Our goal is to provide clarity, options, strategies and finally, peace of mind.

BSPI retains your personal information only for as long as necessary to complete the investigation and comply with Singapore’s data protection laws. All client information is treated confidentially and scrubbed after the end of the legal retention period.

The Personal Data Protection Act (PDPA) states that private investigators must ensure that all personal data and case-related information are protected securely.

At BSPI, we:

• Limit data access to assigned investigators only
• Use encrypted digital storage systems
• Dispose of physical records via certified shredding methods

We will never share your case or identity with third parties except as required by law. After your case is closed, information is deleted based on our internal privacy policies.

Surveillance is a legitimate form of investigation in which a private investigator in Singapore covertly tracks someone’s activities to obtain evidence. BSPI employs professionals to use legal surveillance to help with cases such as cheating spouse, employee theft or misconduct, and fraud.

Surveillance can include:

• Physical tailing by vehicle or on foot
• Capturing video or photo evidence in public areas
• Logging time, location, and behaviour of the subject

It is most often used in:

• Matrimonial cases
• Employee background investigations
• Fraudulent claims or business intelligence

All surveillance by BSPI is conducted with strict adherence to the law—no trespassing, no hidden mics, and no illegal monitoring devices.

Yes, BSPI provides private investigation services in Singapore for workplace misconduct, employee fraud, and internal compliance checks. These investigations are handled with discretion and legal care to protect the employer’s liability and business interests.

Our corporate investigation services include:

• Covert surveillance of employees
• Asset and lifestyle verification
• Background checks and internal audits
• Moonlighting and time theft investigations

We collaborate with HR or management teams while ensuring all actions follow Singapore labour and privacy laws. BSPI also provides detailed reports that can support internal action or legal proceedings if needed.